Cocoa Loco started when Sarah Payne took a career break from her computer programming job to look after her children. She discovered that she was very good at making brownies. They were always in great demand when she went round to her friends’ houses. So one day she said to her husband Rory, “I’m going… Read more
Vision and values are good things. The stories behind them are even better.
Many companies list their values on their websites. That’s great. It gives me a benchmark to measure them by. But when I read these lists I want to know the stories behind the vision and values. Why do things like ‘quality’ and ‘integrity’ and ‘creativity’ matter to you? If you tell me why, I’m more… Read more
Do the stories you tell yourself set you back at work?
It’s not fair. However senior or successful you are, a version of that phrase has probably flitted through your mind at some point. How did you react to that feeling of being thwarted or overlooked? Perhaps it sapped your enthusiasm. Or, as Ishreen puts it, you might have had an “I’ll show them” moment and… Read more
When you stop speaking, how much will your audience remember?
Even in the age of cyber marketing, doing the occasional event – a presentation, speech, workshop – in front of an audience of real human beings, is a good way to promote you and your work. But it has to be worth all the effort – the thinking time, the rehearsal and the nerves. You… Read more
Be a knock-out success with your audience. (When being weak is a strength.)
Does anyone have a question? It’s a question speakers routinely ask at the end of any session. In my experience, it kills the conversation. An irony, because it’s designed to do the opposite. And I understand that. When I go to conferences, I never want to speak up first. It takes me back to the… Read more
A judgement call that makes or breaks your business?
This is how I made mine – and why I’m looking forward to chairing the Difficult decisions and how you make them discussion at the Brighton Summit. When I left the BBC, I had a romantic idea of being a ‘portfolio’ worker. Someone who would offer a range of services, based on my broadcasting background…. Read more
How do you show your company’s best side?
Create a visual library that tells your business story. (Not everyone else’s). I issued an intruder alert in my last blog post. I’m not scaremongering, but have a group of strangers gate-crashed your website and your social media? By strangers, I mean the people who crop up in stock business images. Presentable and well turned… Read more
How do you measure business success? It’s the emotion, stupid.
(With apologies to James Carville, Clinton’s campaign strategist.) I remember when I first started my business, I’d put on my best ‘brochure’ face when I went to networking events. When asked how my fledgling enterprise was doing, I’d give a stock answer, “Fine, thank you”. Normally my questioner would respond in kind, “Me too”. This… Read more
Be clear about your company’s future. Tell your stages story.
When you’re running your own company it sometimes feels like you’re hacking your way through a jungle. You’re not quite sure where you are or what you will encounter next. It would be nice to have a scout who knows the route and could warn you about the low-hanging snake 500 metres ahead. Even though… Read more
Give your track record the credit it deserves. Go back to the real beginning.
People assume that they began their career when they got their first professional qualification and had a certificate to prove it. I’ve interviewed many entrepreneurs and company founders and I think their working lives start much earlier than that. Toddler? Teenager? Trainee? When did your expertise emerge? Pick a skill that you use in your… Read more
