There is something infectiously uplifting when you talk to someone about why they love their work. That’s why I always look forward to interviewing clients. When they describe what they really care about, their energy is contagious – and I know I’ll leave the conversation feeling buoyed up. If I talked to you about why… Read more
Have you told your ‘before’ and ‘after’ stories yet?
Do you ever ask clients what life was like before you came along? Not only in relation to your specific service or product, but their business life generally: What is driving them to do what they do? Where do they want to take their company longer term? What is getting in the way of their… Read more
Honestly speaking, this is how to tell your business story.
I first met Nikki Gatenby (above) when I was chairing a discussion about high growth companies. She was a great panelist, energetically fluent about how she had grown her SEO and search marketing agency Propellernet. She’s done it by focusing steadfastly on the wellbeing of her team and their sense of purpose – “to make… Read more
Sabio MI: wisdom grown from hands-on experience and hundreds of conversations.
My conversation with Martin Irisarri made me think about the different kinds of knowledge you absorb during your career. His story might make you see your own expertise with fresh eyes and how you come across when you talk about it to customers. Martin Irisarri (pictured above with his wife and fellow director, Sarah) is… Read more
Stories that do your business a big favour.
Let me tell you a story. When Mark (pictured above, juggling pineapples) was 21 he went on a big adventure. He travelled the world for two years, getting lost in the rich colours, sounds and smells of Asia, Australasia and the Caribbean. He returned with vivid memories of remote villages, expansive beaches and magical moments… Read more
Delegate your story to people who tell it better
One of the best ways to explain why your business is valuable is to get someone else to do it for you. Someone who can do it better than you. They’re not necessarily a better communicator than you, but they will have the edge over you because of who they are. That someone is your… Read more
Be understood the first time. Use DIY.
This is not about losing yourself amongst the aisles of B&Q and Homebase. (Oh, the horror.) This is about using drawings to make your message clearly understood and memorable, the first time round. That’s what I said. The first time round. Imagine never having to repeat yourself because your colleagues or your clients get… Read more
Starting up, scaling up and the art of sacking yourself
Cocoa Loco started when Sarah Payne took a career break from her computer programming job to look after her children. She discovered that she was very good at making brownies. They were always in great demand when she went round to her friends’ houses. So one day she said to her husband Rory, “I’m going… Read more
Why we must kill the word ‘co-working’. This gem of a space deserves so much better. So do you.
(And if you are looking for a place within easy reach of London and the South East, read on.) Yes, I’m being harsh, but for good reason. Becoming an entrepreneur is an education in itself. It’s possibly the most demanding qualification you’ll ever go for. So you need a space that helps you, and your… Read more
Why you must look your dog (or boss) in the eye and say “I’m outta here”.
Could one of these be you in 2018? You’re thinking of giving up the 9-to-5 to work for yourself You’re already running your business from home and want to grow If so, you need moral support and inspiration. People around you who’ve been there, get it and want to share what they have learned so… Read more
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